GENERAL ADMIN SUPPORT

We support the day to day admin tasks that can quickly mount up, cause headaches and lead to lots of chase up phone calls or emails that you really don’t need!

 

We can help with:

 

• Inbox and diary management 

• Secretarial/PA support 

• Telephone call handling 

• Typing services

• Minute taking

• Data entry

• Raising invoices 

• Credit control

• Planning meetings and small business events

• Arranging appointments and liaising with clients/customers

• Sourcing suppliers and procurement 

• Business development 

 

This is by no means an exhaustive list, we are more than happy to take on other administrative work or tasks specific to your business. 

 

If you are a business that spends time providing quotations and costing work for clients we can provide invaluable business development support.  We have found that a lot of SME’s dedicate a huge amount of time pricing work but they are so busy doing so they do not have the time to follow up with their customers after.  This means that works that could be easily converted are left for others to follow up and win, opportunities to build rapports/relationships with customers are missed and they are unable to collect important feedback that could help them make improvements and important changes going forward.  Following up with customers enables businesses to win more work and we can help you do this!  

 

When liaising and communicating with our client’s customers both in writing and on the phone, we are committed to providing an efficient and professional service.  Our aim is to ensure that they feel like they are talking to one of your team at all times so that they can be confident that their call/query will be handled appropriately.